Auto Repair Guide

1. Always ask for reference from a friend, relative, co worker when looking for a good shop or mechanic. On the other hand, take time to find a local garage that you feel comfortable with, if you're unable to find one threw reference.
2. Have a list ready for the service writer of issues or services you need performed, or symptoms the vehicle is experiencing so there is no misunderstanding.
3. When in doubt, always get a second opinion. Your intuition is always right.
4. Compare Prices. Call around to compare prices, or use My Car Girl. Com
5. Always ask for a written estimate before the job is started. Ask for a copy.
6. Ask for your old parts before the mechanic starts working on the vehicle. Some parts have a core charge. This charge is only applicable for rebuilt parts only. Alternators and starters, axles, and rack-pinon.
7. Show and tell. Have the Mechanic show you what you need and have him explain why you need to replace it.
8. Ask about the warranty policy.
9. Never say, "Do whatever you think it needs."
10. Go for a test drive before paying. If something is not right with the repair make it clear that you are unpleased and you will leave the car and refuse to pay the bill until the vehicle is repaired write.
11. If you discover something is not fixed right after you've paid and driven home call the garage and explain the situation and get the persons name and document on the receipt from the shop the time and date and name of the person you spoke to. Go back to the garage when possible.
12. Pay with a credit card. Many credit cards offer consumer protection for fraud.

You Have Options and Rights

• The right to a written estimate.
• The right ask for your old parts.
• The right to ask questions.
• The right to shop around.
• The right to second and third opinions.
• The right to say no.
• The right not to be bullied.
• The right not to be fleeced.
• The right to find a good and honest mechanic.

The Qualities of a Good Mechanic

• A good mechanic is open to communication. He listens with respect to your opinions, answers your questions clearly.
• He is competent. He fixes what's wrong, usually on the first try.
• If he promises to phone at a certain time, he does. His final bills are in line with his estimates. He is reliable. If he says your car will be ready at a certain time, it will be. If there is an unavoidable delay, he contacts you.
• He does not try to cover up his own ignorance or take advantage of yours. Above all, he is honest- in every sense of the word. He does not give snap diagnoses before he is sure what is wrong. He does not give estimate g prices that turn out to cover only a fraction of the actual costs. He is glad to put things in writing and to stick to his agreements.
• His pricing policy is competitive, He may not offer the cheapest deal around, but he will deliver the most quality for the money.